Shipping & Delivery

We are committed to delivering your order safely, quickly, and efficiently.

Processing Time

• All orders are processed within 1–2 business days after confirmation
  
  
• Orders placed on weekends or public holidays are processed on the next working day

Delivery Time

• Within Cairo & Giza: 1–3 business days
  
  
• Other Governorates: 2–5 business days
  
  
• Delivery times may vary during peak periods, sales, or unforeseen circumstances

Shipping Fees

• Shipping costs are calculated at checkout based on your selected governorate
  
  
• Free shipping promotions may be available on selected orders

Order Tracking

• Once your order is shipped, you will receive a confirmation message with tracking details if available

Delivery Attempts

• Please ensure that someone is available at the delivery address to receive the package
  
  
• The courier may contact you before delivery

Incorrect Address

• We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer

Delays

• Delays may occur due to weather conditions, traffic, or courier-related issues beyond our control

Contact

For any questions or assistance regarding your shipment, please reach out through our customer support via Contact us.